TERMS AND CONDITIONS FOR DROP SHIP ORDERS AND SPECIAL ORDERS
INSPECTION AT TIME OF DELIVERY
Porcelain/china products and cabinets must be inspected at time of delivery. If broken, items must not be signed for and delivery should be refused.
If items cannot be inspected at time of delivery, then it is recommended that the customer sign for item "pending inspection" on the bill of lading, and will have 10 days to notify us of any problems. It will be the responsibility of the customer to file any claims with carrier, if the above protocol is not followed.
MAXIMUM 60-DAY ACCOMMODATION WINDOW
There will be a maximum window of 60 days past invoice date in which a Drop Ship/Special Order return can be considered, subject to vendor return policies. No returns are allowed after 60 days from the date of invoicing.
NOTIFICATION PRIOR TO RETURN
Drop Ship/Special Order returns will not be accepted, unless we are first notified of the reason and the return is approved. Please contact Customer Service at (210)-979-8696, or contact your Sales Rep. We are not responsible for any product returned without prior authorization and an RGA number.
All Drop Ship/Special Order returns are subject to vendor imposed restocking fees (often 25% or higher), plus the cost of freight from and back to the vendor.
Any custom products (such as Lasco tubs, bathroom partitions and custom-cut blinds) are not returnable.
DROP SHIP & SPECIAL ORDER PRICING
All prices are subject to change without notice as a result of changing market conditions. Additional freight charges may be associated with all drop ship orders and special orders.
Quick Ship items ship directly from the factory in 24 hours. Items that display this icon receive free shipping on orders over $45. Learn more about Quick Ship items.
PURCHASER ACKNOWLEDGES THAT APPLICANT HAS READ AND ACCEPTS THE TERMS AND CONDITIONS OF SALE AND CREDIT POLICIES AS SET FORTH ON THIS APPLICATION AND AUTHORIZES INTERLINE BRANDS INC. TO CHECK THE CREDIT AND EMPLOYMENT HISTORY OF APPLICANT AND ITS OFFICERS, MEMBERS, MANAGERS AND GUARANTORS ON A CONTINUOUS BASIS.
Bexar Supply LLC Terms and Conditions
Use of This Site
This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Company reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Company believes that customer conduct violates applicable law or is harmful to the interests of Company.
Acceptance of These Terms and Conditions
Your access to and use of this website is subject exclusively to these Terms and Conditions. You will not use the website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the website.
Product Information and Warranties
The information contained in this website is for general information purposes only. The information is provided by Company, and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Pictures and drawings on this site are intended for a general description only, and, unless specified, do not represent any specific brand. Company has made a conscientious effort to display and describe its products and services on the site accurately so that you can get a good idea of their design and use, and of the services offered. Furthermore, Company is constantly improving its information, products and services. Consequently, Company cannot and does not guarantee the accuracy or completeness of the information, including prices, product images, specifications, services and availability of products. Any reliance you place on such information is therefore strictly at your own risk. Original manufacturers' names or stock numbers which may appear on this website or in a catalog, brochure or other correspondence are there for the purpose of identification only, and are not a representation either expressed or implied that items offered or sold are genuine products of such original manufacturers. Every effort will be made to ship the brand identified, however, Company reserves the right to ship an equivalent product in the event that the brand identified is not available.
In no event will Company be liable for any loss or damage, including without limitation, direct, indirect, special, incidental, exemplary, liquidated, moral, punitive, or consequential losses or damages, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the Web site up and running smoothly. However, Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
All software and content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the owned or licensed property of Company or its software and content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Company, and protected by U.S. and international copyright laws. Company grants you permission to view and use content and software made available to you on the site in connection with your use of the site. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content and software on this site is strictly prohibited. Furthermore, you agree not to sell, license, rent, adapt or create derivative works from the content and software made available to you on the site in connection with your use of the site.
Information You Submit
Link to Other Websites
This website may contain links to other websites so that you may learn more about the products available from Company and other matters that Company feels may be of interest to you. Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Company of the site or any association with its operators. While Company will make commercially reasonable efforts to ensure that these websites will meet your approval, Company has no control over the nature, content and availability of those sites, and is in no manner responsible or liable for the availability and content of the websites to which the Company website is linked. Company makes no representations whatsoever about any other site you may access through this website. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Any concerns regarding any product or service offered by a website to which this website is linked or the link itself should be directed to the operator of that specific website and not to Company.
In the event that any provision of these Terms and Conditions is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received by either you or us from any relevant competent authority, we shall amend that provision in such reasonable manner as achieves the intention of the parties without illegality or, at our discretion, such provision may be severed from these Terms and Conditions and the remaining provisions of this Terms and Conditions shall remain in full force and effect.
You agree to indemnify and hold Company and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Company arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this website.
You agree to use this website in a manner that is consistent with the expressed wishes of Company and the Terms and Conditions herein. You must not modify, adapt or hack our service or modify another website so as to falsely imply that it is associated with our service or any other service of or related to Company. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to thwart security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internetworking connection device. Participating in any of the above activities, or any other activity deemed "illegal", will subject you to criminal prosecution.
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. THIS SITE IS PROVIDED BY COMPANY ON AN "AS IS" BASIS. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE, ANY DELAYS ON THE SITE, OR THE INABILITY TO USE THE SITE, ANY PORTION THEREOF, OR ANY HYPERLINKED WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FREE FREIGHT (Shipped Prepaid) on orders of $250 or more. Orders under $250 will be charged freight. Orders are shipped the fastest, most economical way in the continental U.S.A. To our valued Alaskan and Hawaiian customers - All orders must specify Freight Forwarder or F.O.B. when orders are placed. Freight charges are the responsibility of the customer. To our valued International customers - All orders are shipped F.O.B. shipping warehouse. Domestic freight allowances do not apply.
Certain items are stocked only in regional warehouses; therefore, additional shipping time and charges may be required regardless of order size. All items are not stocked in every warehouse.
Unshipped merchandise from your original order, if valued at $50.00 or more will be shipped when merchandise is available within thirty (30) days. Merchandise not shipped within thirty (30) days will be automatically cancelled. Unshipped merchandise on C.O.D. shipments will be automatically cancelled. Prices and terms on original order will be in effect on the back order.
RETURN GOODS POLICY
- Returns are accepted by using our "Quick Return" program or with prior approval; credits will not be issued on unauthorized returns.
- For returns using our "Quick Return" Program please follow instructions on the return form enclosed with every shipment. All other returns should call or write our Sales/Service department in Pipe Creek Texas for authorization. Please be prepared with the following information:
A: Invoice or order number, if available.
B: Item number and quantity to be returned.
C: Reason for return.
- Follow our ROUTING instructions on our "Authorization for Return" form which will be mailed to you.
- Requests for returns must be made within 60 days after purchase.
- There will be a 25% restocking fee on all returns other than defective goods or shipping errors.
Buyer shall examine material upon receipt and prior to installation. All claims for damaged or defective items must be made in writing within sixty (60) days of delivery. Claims not received in writing within the time specified are waived by Buyer. Delivery to job site constitutes delivery to Buyer, regardless of whether Buyer or his agent is at the site at the time of delivery or signs a delivery receipt. In those rare instances when a package is lost or an item damaged in transit, we assume full responsibility for filing claims. YOU HAVE NO PAPERWORK OR INCONVENIENCE - Just follow these simple instructions:
- Count number of cartons. This must be the same as shown on the freight bill. If not, sign freight bill short before driver leaves. Any visible signs of shrinkwrap being torn should be noted on freight bill.
- Check in shipment immediately and report discrepancies immediately. Shortages will not be allowed if not reported within 72 hours of receipt of goods.
- Mail carrier will not always deliver all cartons on the same day. Make sure number of cartons shown on packing slip has been received before claiming shortages.
- If a shortage has been called in, but later received, please notify us immediately so paperwork can be corrected.
The prices printed in this catalog are the prices you pay. Exceptions include prices on copper tubing & fittings, PVC pipe & fittings, ABS pipe & fittings, CPVC pipe & fittings, electrical conduit & fittings, electrical wire, line sets, freon, water heaters, and other products that contain a price disclaimer stating that they follow the market on a competitive basis and are subject to change without notice. Although we strive to honor the printed prices in this catalog, due to extraordinary market conditions, we reserve the right to change prices without notice. We also reserve the right to correct typographical and pricing errors without notice.
TO OUR VALUED CUSTOMERS IN CALIFORNIA & VERMONT
Products that comply with the strict lead free standards of California and Vermont are either designated by an "LF" at the end of the item number or by the words "Lead Free" in the table or in the description. Since we are continually adding additional Lead Free products, please call your Account Manager if you do not see what you need.
LIMITED LIFETIME WARRANTY
Premier® and ProPlus® brand items are warranted against defects in materials or workmanship, for the lifetime of the original purchaser (excludes commercial faucets, non-metallic faucets, all ProPlus® faucets, Premier vanities and vessel sinks. Defective products will be repaired or (at the option of Hardware Express and as its sole warranty obligation) replaced free of charge when returned with proof of purchase to Hardware Express.
Hardware Express WILL IN NO EVENT BE RESPONSIBLE FOR ANY DAMAGES FOR LOSS OF USE OF DEFECTIVE PRODUCTS, FOR DAMAGE CAUSED TO OTHER TANGIBLE PROPERTY BY DEFECTIVE PRODUCTS, OR FOR OTHER CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. For more information on the Premier faucet warranty, please visit www.premierfaucet.com
Goods not manufactured by Seller are warranted and guaranteed only to the extent and in the manner warranted and guaranteed to Purchaser by the original manufacturer of such goods.
Purchases that include any refrigeration (Freon) or related items will require proof of certification and license # as required by the state before order will be shipped.
How do we collect information and what information do we collect?
We collect information from you when you visit our site, register on our site, fill out a form or survey, post messages to our bulletin boards, post messages to our chat rooms, or communicate with us via email. The information we collect may include your domain name, email address, cookies (a small piece of text stored on a user's computer by a web browser to show the user's preferences), and any information you provide when filling out a form or survey.
What do we use your information for?
Any information we collect from you may be used in one or more of the following ways:
- To personalize your experience by helping us to respond to your individual needs.
- To improve our website and website offerings by allowing us to customize the content and/or layout of our page based on feedback and information we receive from you.
- To contact you, via the phone or email, to update you on the status of your order and for related product or service information.
- To contact you, via phone, email, or regular mail for marketing purposes such as notifying you of product discounts, website changes, company news, contests, and promotions.
- To improve customer service by allowing us to more effectively respond to your customer service requests and support needs.
- To process transactions.
How do we protect your personal information?
We implement a variety of industry standard security measures to maintain the safety of your personal information, including encryption technologies. Â When you provide us with certain types of sensitive information such as financial information, we redirect you to a secure server. At our actual facilities we implement security measures to protect against the loss, misuse or alteration of information that we have collected from you at this website.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. We may disclose your personally identifiable information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as these parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our web site policies, or protect our company's rights, property or safety, or the rights, property or safety of others.
Third Party Links
This Web site may contain links to other Web sites so that you may learn more about the products available through us and other matters that we feel may be of interest to you. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators. While we will make commercially reasonable efforts to ensure that these websites will meet your approval, we have no control over the nature, content and availability of those websites, and are in no manner responsible or liable for the availability and content of the websites to which this website is linked. We make no representations whatsoever about any other site you may access through this website. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Any concerns regarding any product or service offered by a website to which this website is linked or the link itself should be directed to the operator of that specific website and not to us.